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My Audits, Tickets & Issues Management

Execute field verification checklists, log discrepancy tickets, review issues, and process founding audits.

1. Audit Management & Setting Deadlines​

Auditors collaborate with Org Admins on managing audit timelines:

  • View legal deadlines established for assigned cooperatives.
  • Request deadline extensions from Org Admin when major L4/L5 discrepancies are encountered.

2. My Audits Queue​

The My Audits tab lists all active client audit files assigned to your account:

  • Filter by audit type (Founding Audit §11 GenG, Recurring Statutory Audit §53 GenG).
  • Open active audit workspace to execute verification checklists.
  • Monitor sub-auditor checklist progress percentages.

3. Discrepancy Tickets Management​

When a checklist item fails verification, auditors log a formal Discrepancy Ticket:

  1. Click Log Ticket next to the failing checklist item.
  2. Select Severity Level (L1 to L5).
  3. Describe the exact compliance gap and required corrective action.
  4. The ticket is dispatched to the Coop-Admin dashboard with a response deadline.
  5. Review re-submitted evidence and click Resolve Ticket.

4. Issues Management​

Track systemic compliance issues across client cooperatives (aligned with Org Admin issue tracking):

  • Monitor recurring legal defects across multiple cooperatives.
  • Escalation path: Re-assign un-resolved issues to Org Admin for legal counsel review.

5. Founding Audits (§11 GenG)​

Process legal founding audit verification:

  1. Validate statutory 3-member minimum rule in member register.
  2. Verify board member suitability certificates and CV copies.
  3. Review financial viability plan and bank capital confirmation.
  4. Verify statutory statute clauses.
  5. Submit final recommendation to Org Admin for official certificate issuance.

6. Notifications Engine​

Auditors receive real-time notifications for:

  • Sub-Auditor Submissions: Alerts when a sub-auditor completes an assigned checklist item.
  • Ticket Responses: Immediate notification when a Coop-Admin uploads evidence to resolve a ticket.
  • Deadline Warnings: Automated alerts as legal audit deadlines approach.